Care Navigator™ Content Library

The Care Navigator™ Content Library includes:


• Sourced content curated from best-in-class or peer-validated, external content providers

• Client-generated content for assessments, care plans and education

• Proprietary content developed exclusively for Care Navigator™ clients by our clinical and care coordination subject matter experts and advisory board, including nurses and physicians


Four Content Types


Care Plans

Care Navigator™ provides an increasing array of care plans from common diagnoses, like those listed below, or care situations like post-surgery or palliative care. 


This content consists of a series of goals and corresponding tasks created using standard practice guidelines that focus on specific aspects of clinical and non-clinical care. Patients and their caregivers can take an active part in contributing to the care plan by adding desired goals to help improve their quality of life and promote two-way communication and collaboration between them and the rest of the care team.



Assessments are built into Care Navigator™ to help any member of the care coordination team evaluate the status of a patient or family caregiver. They can be conducted with the patient, as part of a telephonic care management workflow, or delivered directly to the patient as a task for them to complete via their smartphone. 


Results of these assessments, and their applicable scores, can trigger other tasks and goals, contributing to the customization of the patient’s overall care plan. For example, an identified transportation barrier, found during assessment, can trigger a recurring task for transportation to be set up in advance of an upcoming doctor appointment.


While standard assessments have already been integrated into Care Navigator™ (eg. PHQ-2/9), any assessment can be added with corresponding rules and algorithms that trigger changes to the patient’s care plan and tasks for the care coordination team.



Education in all formats is integral to the patient experience with Care Navigator™.


Whether in print, video or auditory formats, these key pieces are secured from reputable sources and delivered to the patient, either, as the result of an algorithm triggered by an assessment, or assigned by a member of the care team.



Care plans, assessments and educational content can be tracked and trended to demonstrate outcomes like streamlined workflow efficiency and overall increases in patient satisfaction around their care. Care Navigator™’s Clinical and Implementation team can work with customers to incorporate these elements into any care coordination program.


Disease States/Conditions

ADHD Depression Management
Arthritis Heart Disease
Autism Hyptertension
Biopsychosocial Lung Cancer
Breast Cancer Major Depressive Disorder
Congestive Heart Failure Medication Reconciliation
Chronic Kidney Disease Mental Health
Chronic Obstructive Pulmonary Disease Obesity
Colon Cancer Osteoporosis
Coronary Artery Disease Pancreatic Cancer
Dementia/Alzheimer's Prostate Cancer
Diabetes Type 1 Stroke
Diabetes Type 2 Social Determinants of Health
Disorders of Addiction Tobacco Use